|
Latest
Really Make Money Online; Earn Extra Income; How to Earn Extra Cash; Earn Lots of Money; Making More Money
Labels: Earn Eaxtra Income
This is why Tata is a Respected name in India!
HNS narrated the 26 th November 2008 terror attack on Taj Mumbai and there were some important points.
A. Terrorist entry
Ø They entered from the Leopold Colaba hotel entrance and also from the northern entrance – spraying indiscriminate bullets on the Taj security personnel and guests in general.
Ø Though Taj had a reasonable security – they were surely not equipped to deal with terrorists who were spraying 6 bullets per trigger.
Ø The strategy of the terrorists was to throw chunks of RDX in an open area that will explode and burn – creating chaos so that the guests and staff run helter skelter so that the terrorists could kill them. The idea was to create maximum casualties.
Ø There were several critical gatherings and functions happening in the hotel on that day – a Bohra wedding, global meet of Unilever CEOs and Board members and 2 other corporate meetings were being held in the hotel – besides the usual crowd.
Ø The firing and chaos began at about 8.30 p.m. and the staff including employees on casual and contract basis displayed exemplary presence of mind, courage and sacrifice to protect the guests who were in various halls and conference rooms.
B. Stories of Staff Heroics
Ø A young lady guest relation executive with the HLL gathering stopped any of the members going out and volunteered 3 times to go out and get stuff such as ice cubes for guests when the situation outside the hall was very explosives and she could have been easily the target of the bullets.
Ø Thomas George a captain escorted 54 guests from a backdoor staircase and when he was going down last he was shot by the terrorists
Ø There were 500 emails from various guests narrating heroics of the staff and thanking them for saving their lives
In a subsequent function, Ratan Tata broke down in full public view and sobbed saying – “the company belongs to these people”.
Ø The wife of Thomas George who laid his life saving others said, she and the kids were proud of the man and that she did not know that for 25 years she lived with a man who was so courageous and brave.
Ø The episode happened on 26th November, a significant part of the hotel was burnt down and destroyed – the hotel was re-opened on 21st December and all the employees of the hotel were paraded in front of the guests.
Ø It was clearly a saga of extra-ordinary heroics by ordinary people for their organisation and in a way for their country. The sense of duty and service was unprecedented.
Ø The young lady who protected and looked after the HLL guests was a management trainee and we often speak of juniority and seniority in the organisation. She had no instructions from any supervisor to do what she did -
o She took just 3 minutes to rescue the entire team through the kitchen
o Cars were organised outside the hotel as per seniority of the members
People who exhibited courage included janitors, waiters, directors, artisans and captains – all level of people
C. THE TATA GESTURE
Ø All category of employees including those who had completed even 1 day as casuals were treated on duty during the time the hotel was closed
Ø Relief and assistance to all those who were injured and killed
Ø The relief and assistance was extended to all those who died at the railway station, surroundings including the “Pav-Bhaji” vendor and the pan shop owners
Ø During the time the hotel was closed, the salaries were sent by money order
Ø A psychiatric cell was established in collaboration with Tata Institute of Social Sciences to counsel those who needed such help
Ø The thoughts and anxieties going on people’s mind was constantly tracked and where needed psychological help provided
Ø Employee outreach centers were opened where all help, food, water, sanitation, first aid and counseling was provided. 1600 employees were covered by this facility
Ø Every employee was assigned to one mentor and it was that person’s responsibility to act as a “single window” clearance for any help that the person required
Ø Ratan Tata personally visited the families of all the 80 employees who in some manner – either through injury or death – were affected.
Ø The dependents of the employees were flown from outside Mumbai to Mumbai and taken care off in terms of ensuring mental assurance and peace. They were all accommodated in Hotel President for 3 weeks
Ø Ratan Tata himself asked the families and dependents – as to what they wanted him to do.
Ø In a record time of 20 days, a new trust was created by the Tatas for the purpose of relief of employees.
Ø What is unique is that even the other people, the railway employees, the police staff, the pedestrians who had nothing to do with Tatas were covered by compensation. Each one of them was provided subsistence allowance of Rs. 10,000 per month for 6 months.
Ø A 4 year old granddaughter of a vendor got 4 bullets in her and only one was removed in the Government hospital. She was taken to Bombay hospital and several lacs were spent by the Tatas on her to fully recover her
Ø New hand carts were provided to several vendors who lost their carts
Ø Tata will take responsibility of life education of 46 children of the victims of the terror
Ø This was the most trying period in the life of the organisation. Senior managers including Ratan Tata were attending funerals over the 3 days that were most horrible
Ø The settlement for every deceased member ranged from Rs. 36 to 85 lacs in addition to the following benefits:
o Full last salary for life for the family and dependents
o Complete responsibility of education of children and dependents
o Full Medical facility for the whole family and dependents for rest of their life
o All loans and advances were waived off – irrespective of the amount
o Counselor for life for each person
D. Epilogue
Ø How was such passion created among the employees? How and why did they behave the way they did?
Ø The organisation is clear that it is not something that someone can take credit for. It is not some training and development that created such behaviour. If someone suggests that – everyone laughs.
Ø It has to do with the DNA of the organisation, with the way the TATA culture exists and above all with the situation that prevailed that time. The organisation has always been telling that customers and guests are #1 priority
Ø It is history now that the hotel business was started by Jamshedji Tata when he was once insulted by a British Hotel and refused entrance because he was an Indian.
Ø He created several institutions which later became icons of progress, culture and modernity. IISc is one such institute. He was told by the rulers at that time that he can acquire land for IISc to the extent he could fence the same. He could afford fencing only 400 acres.
When, at the above mentioned HR function, the group hesitatingly made a very rich proposal to Ratan – he said – “Do you think we are doing enough?”
Ratan Tata’s approach was - the organisation would spend several hundred crores in re-building the property – why not spend equally on the employees who gave their lives? ______________________________
Labels: Ratan Tata
Wanna Buy A Dream HOME?
Real estate is currently one of the fastest growing sectors in India. Banking sector is also registering profitable business since the last few decades, with the growth of real estate.
Majority of the banks are also offering easy home loans at attractive rates to their customers.www.needloanz.com
The Next Step
Now that getting a home loan is so easy, it seems everyone can fulfill his / her long cherished dreams of purchasing lands, building their houses and expanding their homes.Different types of home loans are tailored to suit the heterogeneous requirements of the customers.www.needloanz.com
Home Loan in Chennai, Home Loan in Chennai, easy home loan,easy home loan in chennai, quick home loan,quick home loan in chennai
Car Loan
Wanna Buy A Dream Car?
With a plenty of auto loan opportunities available in India these days, it is now possible for you to buy your dream car within a matter of days.
No need to save up money for making complete down payment at the time of buying. Just gather enough amount for the initial payment and pay the rest in easy installments, by taking up a loan.www.needloanz.com
The Next Step
After you have decided to take an auto loan, check out the various finance schemes available in the market. After undertaking a thorough research of each and every scheme, you will need to pick the one that suits you the most, in terms of interest rate, monthly installments, duration, and so on.www.needloanz.comCar Loan in Chennai, Car Loan in Chennai, Quick Car Loan, Quick Car Loan in Chennai, Easy Car Laon,Easy Car Loan in Chennai
Personal loan
Personal loan is a lump sum amount that you take either from a bank or building society or another lender. Such loans help you to take care of your immediate requirements without much of a hassle.
In fact, personal loan is one of the quickest ways of borrowing money. Also, no questions regarding the end use of the loan are asked. You can use the loan amount for any purpose such as home renovation, marriage expenses, medical expenses, holidays, consumer durables, higher education etc. While applying for the loan, the lender usually conducts a credit worthiness check, before giving the loan. Personal loans are repayable in equal monthly installments (EMIs) and the loan tenure varies from 1 to 5 years.
www.needloanz.com
tags: Easy Personal loan in , Personal Loan in Chennai, Quick Personal loan in chennai,www.needloanz.com
NeedLoanz - Profile
needloanz.com is a nationwide financial services company that is dedicated to providing consumers with a simple, easy and open way to obtain high value of Corporate Funding & Loans.
Our web site also provides access to several preferred, nationally recognized lending partners that may be able to assist you in obtaining a loan that meets your financial needs.needloanz.com is a wholly-owned subsidiary of Auriga Global Services, a financial services provider with operations in Chennai in India. needloanz.com also deals Investments like Securities, Commodities and Mutual funds & Insurance.
Tags: Personal Loan in Chennai, Home Loan in Chennai, Car Loan in Chennai, SME Loan in Chennai, PERSONAL LOAN, HOME LOAN, CAR LOAN, PROPERTY LOAN, SME LOAN, LETTER OF CREDIT, BANK GUARANTEE, WORKING CAPITAL, TERM LOAN, BUSINESS LOAN,FINANCIAL SERVICES, INVESTMENT, COMMODITY, MUTUAL FUND & INSURANCE